Frequently Asked Questions

Everything you need to know about playing with Playra.

Anything playable! Futsal, padel, cricket, karting, gaming cafes, bowling, gyms and much more. If it's playable, it's on Playra.

Top up your Playra wallet using JazzCash, EasyPaisa, or debit card. Then pay instantly from your wallet.

Yes. One policy applies to all activities, based on how early you cancel: 2+ hours before your slot starts gets you 50% back as wallet credit, under 2 hours gets you 25% back, and once a slot has started it can't be cancelled (no refund for that slot). Multi-hour bookings are treated as separate slots, so any upcoming hours still refund under the same rule. All refunds are Playra wallet credit. Some venues set their own cancellation terms, shown at checkout — and if the venue cancels on you, you get 100% back.

Create or join a room for your activity. Split the cost with others. Book together automatically.

No! Playra covers ALL recreational activities — sports, gaming, karting, bowling, gyms and more.